Shipping policy
๐ BibiSwim Shipping Policy
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Processing Time
All orders are processed within 1โ2 working days (excluding weekends and public holidays).
Once your order has been shipped, you will receive an email with tracking information.
**During sale periods or festive seasons, processing may take slightly longer due to high volume โ thank you for your patience ๐
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Shipping Rates & Delivery Time
๐ฒ๐พ Malaysia
| Service | Delivery Time | Rate |
|---|---|---|
| West Malaysia | 1โ3 working days | RM6 |
| East Malaysia | 3โ7 working days | RM15 |
For East Malaysia (Sabah & Sarawak), delivery may take 5โ7 working days.
Order Tracking
Once your parcel has been shipped, you will receive a tracking number via email or WhatsApp.
You can track your order through the courierโs official website.
Delivery Issues
Please ensure your shipping address and contact number are correct before confirming your order.
BibiSwim will not be responsible for parcels lost due to incorrect or incomplete address information.
If your parcel is delayed or missing, contact us
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Self Pickup (Optional)
For customers near Johor Bahru, you may select Store Pickup at checkout.