Shipping policy

๐ŸŒŠ BibiSwim Shipping Policy

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Processing Time

All orders are processed within 1โ€“2 working days (excluding weekends and public holidays).
Once your order has been shipped, you will receive an email with tracking information.

**During sale periods or festive seasons, processing may take slightly longer due to high volume โ€” thank you for your patience ๐Ÿ’•

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Shipping Rates & Delivery Time

๐Ÿ‡ฒ๐Ÿ‡พ Malaysia

Service Delivery Time Rate
West Malaysia 1โ€“3 working days RM6
East Malaysia 3โ€“7 working days RM15

For East Malaysia (Sabah & Sarawak), delivery may take 5โ€“7 working days.

Order Tracking

Once your parcel has been shipped, you will receive a tracking number via email or WhatsApp.
You can track your order through the courierโ€™s official website.

Delivery Issues

Please ensure your shipping address and contact number are correct before confirming your order.
BibiSwim will not be responsible for parcels lost due to incorrect or incomplete address information.

If your parcel is delayed or missing, contact us

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Self Pickup (Optional)

For customers near Johor Bahru, you may select Store Pickup at checkout.